Positive Quote: “Outstanding leaders go out of their way to boost the self-esteem of their personnel. If people believe in themselves, it’s amazing what they can accomplish.” – Sam Walton
Sam Walton quotes jump out at me. Maybe it is because really early in my career I worked at Wal-Mart… I started as a cashier and worked my way up through about 5 promotions before I left to work for an office supply store. Throughout my time at Wal-Mart, Sam Walton was alive and a huge part of the company culture. I don’t know what it is like now, however I do know what it was like then (late 80’s).
At any company, at any job, people want to feel appreciated. No one comes to work saying they are ready to do a bad job; at least I hope not. It is hard to balance holding people accountable with boosting self-esteem. I think the key is to be authentic; get to know your people. That way, when you compliment them, they will know you are sincere. Also, when you coach, mentor, and hold them accountable, they realize your positive intentions.
This also brings to mind a quote from a book my husband is listening to. I think it is Ice and Fire: A Clash of Kings. The quote is “To lead men you must know them…”.
Do you know if they like to read, like coffee (I don’t), have diabetes, or do you know their favorite color? To know your people means not just knowing their strengths and areas that may not be as strong… it means knowing them as people, which leads back to authenticity.
What do you think? How do you balance both the accountability with boosting self esteem?
Have a great Tuesday.