Positive Quote: “Don’t look where you fell, look where you slipped.” – African proverb
This reminds me that the issue is not always the issue. There will be times where fixing the symptom can be counter-intuitive and may have negative impacts in other areas. It is hard to go past the symptom and look for the root cause, the why behind it.
This reminds me of a training class I took many years ago around the 5 Whys which focuses on problem analysis. I found a video clip that describes how the process works http://blogs.hbr.org/2012/02/the-5-whys/
What do you think?
Have a wonderful Thursday.