Positive Quote: “Leadership is taking responsibility while others are making excuses.” – John C Maxwell
Some people call it falling on your sword, others call it where the buck stops, and even others call it craziness. I believe that ultimately a leader is responsible for their team. Granted, as a leader you have to hold people accountable.
Yet, if and when the team makes a mistake, the leader is responsible for communicating with others, with their customers, with their leadership.
Communicate then fix and hopefully ensure the same mistake will not happen again. This could take revamping of processes, additional training, and double-checks.
Yet, it cannot be assumed that it was a one off situation. Otherwise, it will happen again.
What do you think of this quote?
Have a marvelous Monday and I hope everyone had a great 4th of July weekend.