Growing when are not ready

Positive Quote: “I always did something I was a little not ready to do. I think that’s how you grow. When there’s that moment of ‘Wow, I’m not really sure I can do this,’ and you push through those moments, that’s when you have a breakthrough.” Marissa Mayer

 

I love this quote. There are times where it may be easier to keep doing what we are doing because it is comfortable. Yet, growth does not occur unless we stretch ourselves, unless we take on something we have no idea or experience with and take it on, trying something new.

 

Those times where I pushed myself and looked back at what I had accomplished, those are times I feel were turning points for me.

 

What do you think of this quote?

 

Have a great day!

Priscilla

 

“Don’t be intimidated by what you don’t know. That can be your greatest strength and ensure that you do things differently from everyone else.” — Sara Blakely

Positive Quote: “Don’t be intimidated by what you don’t know. That can be your greatest strength and ensure that you do things differently from everyone else.” — Sara Blakely

 

I gravitated towards this quote. Perhaps it is because for the majority of my career, I have moved towards positions where I knew I didn’t know so many things; from a new team and new people, to a new role, to a new industry, to a new profession, to many other new things.

 

In all of them, I knew myself. I knew I could dig in, I knew I needed to ask questions, I knew I needed support, and most of all….I knew that I didn’t know and that I didn’t have the answers……yet.

 

To be able to enter an area where you don’t know much, other than the basics…and then to make a difference…those are the times that I feel the most sense of accomplishment.

 

When I am entering a new ‘something’, I have a few things I work to do consistently.

 

  • Get to know the team
  • Ask questions
  • Watch and consume as much information
  • Ask more questions
  • Ask for feedback along the lines of ‘if you could change anything to make your job easier what would it be’. Getting to know the pain points of the front line staff is priceless
  • Setup brainstorming sessions
  • Work with the team so we all know what the end result should be, what are we aiming for, what do we need to do
  • Separate the ‘big rocks’ from the tweaks that can be done as Business as Usual (BAU)
  • Move forward, hopefully together with the team
  • Then cycle, rinse, repeat

 

Continual improvement is not a one and done. It is not a check on a checklist. It is a mindset.

 

What do you think of this quote?

 

Have a great day.

Priscilla

“Leadership is about making others better as a result of your presence and making sure that impact lasts in your absence.” Sheryl Sandberg

Positive Quote: “Leadership is about making others better as a result of your presence and making sure that impact lasts in your absence.” Sheryl Sandberg

This quote spoke to me this morning. Looking back, when I was a younger adult and into my early 30’s I really didn’t focus much on impact and absence. I had a career I enjoyed and work that stimulated me. In hindsight, I was too focused on myself. I did not open myself up to opportunities or make opportunities.

As I aged and had various life experiences, this thought process began to change. In my late 30’s I started asking myself, am I giving more than I am receiving, if I left tomorrow and moved away, would I be remembered? These can be harsh questions. If you turn your focus onto lasting impact the way you work and lead changes.

I left my prior position to move to another state about 5 years ago. I still keep in touch with people from my old company. Based on my conversations with people, I do believe I left an impact. I smile when I talk to someone who I used to work with or who worked for me and hear that they earned a promotion or that they were learning a new skill. The fact that they would share the news with me, that is priceless.

I’ve been at the bank for 4 years and 7 months. This year will be my 5th anniversary, in late, late December. I am hopeful that I am making an impact.

Some of the precepts I try to live by are:

  • If someone has the courage to reach out to you and ask you to be their mentor, don’t immediately say no, find out what they are looking for and if you can help them, say yes. If it is not your strength, reach out to one of your contacts and put them in touch with them. Sometimes reaching out to someone is hard and as leaders, we should do what we can to help and if not us, help them connect with someone else.

  • If someone comes by my office to talk, I will either
    • stop what I am doing and focus on them, letting them know if I only have x amount of time or talk about what they came to see me about
    • let them know I am in the middle of something and if not urgent would love to schedule some time to discuss what they would like to talk about
    • ask them to give me 2-3 minutes to finish up what I was working on and then I can be all ears

I will also have paper and pen (pencil) handy in case I need to jot something down. In my experience, even short conversations of 2-3 minutes and you taking the time to listen and talk can be meaningful.

  • Find an organization or cause that you believe in and help others. This can be as simple as donating household items or clothing to a non-profit organization or more of a time commitment by volunteering your time in other capacities. When I am volunteering, the focus is never on me, it is about the cause. I also tend to get ideas for work related things when my brain is on another topic and may get an aha moment or a hmmm, what if I could do this or how would this work.  I believe our brains need a rest from complex tasks and the rest can lead to new ideas and insights. Also, meeting people from different backgrounds and experiences can be fun and you could make friends that you might have been able to meet otherwise.

  • I read, I love to read, my goal is to read at least 2 books a month on topics I want to build up or on topics I am interested in and want to learn more about. I often come across authors who draw me in that afterwards I research other books they have written and add them to my list for future reading.

As you can tell, this quote has my mind going into many different areas. I believe it applies to both work and personal life.

What do you think of this quote?

Have a great day!

Priscilla

“Nothing diminishes anxiety faster than action.” – Walter Anderson

Positive Quote: “Nothing diminishes anxiety faster than action.” – Walter Anderson

 

I like this quote, it doesn’t diminish anxiety, it accepts that it is and speaks to ways to diminish or lessen the impact. Action, yes that helps and doesn’t have to be major, it can be a small action that can help in stabilization. Action can also be internal versus external, depending on the situation. I like to close my eyes for a few seconds and take a couple of deep breathes. Then, I can tackle the world. I also tell myself that things could always be worse and to use what is leading towards the anxiety path as a starting point and move forward from there.

 

We all have different triggers to anxiety and to me that means we all have different methods to work through it.

 

What do you think of this quote?

 

Have a great day!

Priscilla

 

“Life is ten percent what you experience and ninety percent how you respond to it.” – Dorothy M. Neddermeyer

Positive Quote: “Life is ten percent what you experience and ninety percent how you respond to it.” – Dorothy M. Neddermeyer

 

I love this quote. Our life experiences help shape us into who we are, whether they are good, bad, or in between.

This quote reminds me of my teenage daughter, she is 19 and in another state going to college. This summer she got her first apartment off campus and so many other adult things are going on in her life. She calls it ‘adulting’. As a parent, I want to be there for her and take care of anything that pops up so she doesn’t have to deal with the hard stuff. Yet, being so far away in another state has forced me to provide guidance and let her take the action. It has forced me to let her try to figure it out first and hope that the things I have tried to instill in her took root.

A couple of days ago I get a call from her in the early evening asking me if I was sitting down. For future reference, I informed her that was not a good way to start a conversation unless she wanted me to have a mini heart attack or start worrying. She asked me to call over my husband and then she told us she had been in a wreck. Another car had T-boned her. Not her fault, she was ok, sore but okay. She had done all the ‘right’ things… called the police, taken pictures of the vehicle, not taken blame or tried to diminish the event, and called someone to come be with her while the process was going on. I was very proud of her for handling the situation in a manner that was needed. Yes, she cried, yes she was anxious and scared; it was her first car accident while driving. When she texted me the pictures, I was so glad things were not worse. I gave her all the love and support and motherly input I could from afar and will continue to do so until this gets wrapped up, fixed car, insurance claim, etc…

 

This leads me to the quote…90% of how you respond is life. While I would rather my daughter not have so many life lessons at such a young age, I am very glad she is responding to it with her style of ‘adulting’ and know this is helping make her a better adult.

 

As you can tell this quote spoke to me loud and clear. My goal is to be a role model for my daughter and respond to experiences in a manner I would want her to and that make life better and more meaningful.

 

What do you think of this quote?

 

Have a great day.

Priscilla

 

“Train people well enough so they can leave. Treat the well enough so they don’t want to.” – Richard Branson

Positive Quote: “Train people well enough so they can leave. Treat the well enough so they don’t want to.” – Richard Branson

 

I came across this quote that a friend of mine had shared on social media. I don’t know if Richard Branson really said it, yet I hope he or someone did, as I really like the sentiment.

 

I embrace this quote. I cannot mention enough how important having a positive team is. I believe in creating a foundation where people can be self-motivated. If they are self-motivated, they tend to enjoy their job more and grow without leaving the company. They may leave the role after a time, yet stay with a company whose culture helps cultivate growth.

 

This reminds me of one of my favorite books by Daniel Pink ‘Drive’ which focuses on motivation and intrinsic motivation is a topic covered in detail.

 

At work, when I have performance conversations with my direct reports, we discuss their career. Do they have aspirations of working in a different area, developing a new skill, etc… then we look for ways to attain that goal, as possible. Knowledge should be something shared.

 

As you can tell, this quote not only resonates, yet has me looking for ways to continue to ensure the foundation for growth and development is there.

 

What do you think of this quote?

 

Have a great day,

Priscilla

 

“It’s not that I’m so smart, it’s just that I stay with problems longer.” – Albert Einstein

Positive Quote: “It’s not that I’m so smart, it’s just that I stay with problems longer.” – Albert Einstein

 

I can relate to this quote. This quote makes me think of the word ‘tenacity’, which has been used to describe me more times than I can count. It took me a few years to start taking this as a compliment. I have also learned when to temper my tenacity based on the topic and outcome.

A perfect example would be from a company I used to work at. We had metrics that the help desk analysts were expected to meet. I managed a team that included about 40 people who reported up to me at the time. Each week I would meet with the team leaders and review metrics and other operational items. We tended to look at the extremes and not spend time on the averages. Normally, this works and covers the areas that need focus and attention. Yet, something was niggling in the back of my brain around a certain employee. They were meeting their goals, yet there was not much variation week to week, which is odd, as everyone has a great or bad week. We did a deep dive and nothing jumped out at us. We dug a little deeper and found the cause. The person was self-monitoring and when they ‘hit’ their numbers they would ‘bump’ calls and not take anymore. This made it more difficult to track and once we did, we were able to locate other metrics that, if viewed, could catch this type of work avoidance in the future. If we did not stick with it, this person would have continued to do this. A few months later, this person moved on to another position outside of the company.

 

As a rule of sorts, I do my best to look past the surface and ask myself if what is seen is what is real versus a perception or anomaly. I am a proponent of the Five Whys. Asking five whys as to what is happening to get to the root cause of the issue or concern. It is a great tool to use. It also helps in reducing the amount of band-aids used to address the symptom versus the cause. In fact, there can be more than one root cause.

 

If you are interested in learning more about the Five Whys, here is a link to the Wikipedia article.

 https://en.wikipedia.org/wiki/5_Whys

What do you think of this quote?

 

Have a great day,

Priscilla